FAQ

Everybody deserves  to pay as little as possible
for their phone system

1-833-488-TALK

 Popular Topics

Can I keep our existing phone and Fax numbers?

Absolutely! We “port” (a fancy name for transfer) your existing numbers. (Typically your main office number, as well as possibly a fax number)

What is needed to run our new system?

2 Requirements. As fast of an internet connection as possible & A network cable for each phone.     If you do not have a network cable in each of the rooms that will have a phone, we partner with local IT companies to assist you! Contact us to learn more about this and get pricing.

You say I need internet, how fast?

We recommend a minimum of 30 Mbps download and 5 Mbps Upload speed (For your IT person, that’s 30 down / 5 Up)

Check your speeds below.


I’m currently with Bell, Rogers Cogeco etc. How easy is it to switch?

A typical switch over can be done in less than a week!   … Super easy, barley an inconvenience.

Do I Need New Hardware?

If you are currently with Bell, Meridian or another “legacy” phone company you will have standard phone service. Cloudtalk uses “digital” phone. If you do not have a digital phone service, you will need to purchase new phones. We offer enterprise class digital phones with a unbeatable warranty. Contact us to find out more and get pricing.

How do I know if I have a Digital (VoIP) phone?

Digital phones usually have a colour or PCD screen. Digital phones require a internet connection and plug into the back of the phone. Network cables are wider at the ends, and are usually Blue, Yellow or other bright colours. See diagram Below:

Common Network Cables (CAT, CAT6)

Standard Phone Line (RJ45)

I am currently with a Digital (VoIP) company, can I use my existing hardware?

Although we recommend using our phones to guarantee Sound quality, you may use your existing Digital (VoIP) phones. We offer a service to remotely log into your existing phones to set them up on Cloudtalk. Speak to an Account manager to discuss pricing and find out if your phone is compatible.

We Love to Hear From You

7 + 10 =

Get The Service You Want at a Better Price

Business Phone Systems